Managed Services
Proteus Networks Managed Services takes an agile approach to managing your Information Technology Resources. Our management team follows a proven methodology to discover and functionally map your needs. Our methodology sets us apart from the rest giving you a unique advantage over other service providers.
Our approach will custom tailor just the right services for your needs. This means that you get the service that is most efficient for your company.
Take confidence in knowing that you are getting the highest quality service from certified and highly qualified engineers.
The Methodology Blocks
Proteus Networks uses the following methodology blocks to make Managed Services successful: assessment, functional analysis, engineering and design, implementation/ testing, transition to production, production / management.
The Functional Areas
We are experts with over ten years of experience and a staff full of rich DNA, all designed to meet your needs. Our functional areas include:
Project Management: Proteus takes seriously the management of all its projects through the complete life cycle. Proteus project managers are trained and qualified in ITIL Service Management. This ensures that all services Proteus provides meet best practices and standards.
Functional Architecture: The Functional Architecture of your network will be documented and evaluated. Each system has strengths and weaknesses. Proteus has the experience to evaluate your network, LAN/WAN or Enterprise and identify these areas.
Business Requirements: Proteus project managers and engineers have great experience in business. This means that when we design your solution it will support your business needs, efficiently now and for years to come.
Functional Mapping and Gapping: Our experience lets us keep what works in your current system and implement solutions for what is lacking. This insures that your managed network performs to your needs at the best price value.
Technical Architecture / Engineering: From the beginning Proteus engineers will be involved with your conversion. As your network moves into production our engineers will be familiar with your business and enterprise. This means any corrections and performance tuning can be made quicker and with less impact.
Module Build: All are configured in a test environment and fully tested in preparation for deployment, this insures that down time for the go live is a minimum. All timing is recorded and tested. At Proteus Networks we do the job right the first time.
System Conversions: Proteus has the experience to be able to bring along your important data and business applications. Often the best time to make a migration to a managed network service is when upgrades are due. Proteus Networks up-to-date technical staff will insure a smooth and easy transition
Documentation: In keeping with Proteus Networks policy of standards and best practices all steps of your project's life cycle are fully documented.
Baseline and Performance Testing: Peak performance is our main goal. Your enterprise is constantly monitored and tested to insure you always get a fast and trouble free network
Training: Ownership is at the very heart of Proteus Network's business. Your personnel will receive full training and user scripts from the people most familiar with your enterprise, the same company that implemented it and supports it. Knowledge truly leads to ownership.
Support and Monitoring: It is comforting to know that Proteus is on the job. Full service monitoring backed up by one of the most qualified service centers in the industry. Most times our staff will have the problems fixed before your users realize there was a problem.